1. ACCEPTANCE OF TERMS
Welcome to True Media, a content verification service provided by STEM Creations ("Company," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and STEM Creations regarding your use of the True Media mobile application and related services (collectively, the "Service").
By downloading, installing, accessing, or using the True Media application, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Service.
These Terms may be updated from time to time. We will notify you of material changes through the application or via email. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.
2. SERVICE DESCRIPTION
True Media is a professional content verification service that allows users to:
• Capture photos and videos using their mobile device
• Generate cryptographic hashes of captured content
• Submit content hashes to blockchain infrastructure for permanent verification
• Access verification records and certificates
• Manage subscription plans for ongoing verification services
Key Service Features:
• Instant hash generation upon content capture
• Blockchain-based verification using Polygon network
• Professional verification certificates
• Cross-device access to verification history
• Multi-tier subscription options
Professional Use Case: True Media is designed for professional, business, and legal applications where content authenticity is critical, including journalism, legal documentation, insurance claims, and business verification needs.
3. ELIGIBILITY AND ACCOUNT REGISTRATION
Age Requirements: There are no age restrictions for using True Media. However, users under 18 must have parental consent to create paid accounts and make purchases.
Account Registration: To access paid services, you must:
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly update account information when changes occur
• Accept responsibility for all activities under your account
Account Types:
• Free Tier: Basic access with monthly verification quota
• Subscription Accounts: Enhanced features with higher verification quotas
• Enterprise Accounts: Custom solutions for business users
4. CONTENT VERIFICATION SERVICE
Verification Process:
When you capture content through True Media:
1. A cryptographic hash (SHA-256) is generated immediately upon capture
2. You may choose to submit this hash to our blockchain verification system
3. Upon submission, the hash is permanently recorded on the Polygon blockchain
4. A verification certificate is generated for your records
Content Ownership and Storage:
• Content Ownership: You retain complete ownership of all content you capture
• No Content Storage: We do not store, access, or have any rights to your actual photos or videos
• Hash Storage Only: Only cryptographic hashes and metadata are stored in our systems
• Local Storage: Your original content remains solely on your device
Verification Limitations:
True Media provides cryptographic proof that content existed at a specific time and has not been altered since verification. However, our service:
• Cannot verify the authenticity of real-world events depicted
• Cannot prevent staged or manipulated scenes before capture
• Does not guarantee the veracity of content meaning or context
5. SUBSCRIPTION PLANS AND BILLING
Subscription Tiers:
Free Tier:
• 2 free verifications per month
• Basic verification features
• Standard verification certificates
• Device limit: Unlimited
Basic Plan - $4.99/month:
• 25 verifications per month
• Priority support
• Enhanced certificate features
• Device limit: 1 device
Pro Plan - $14.99/month:
• 100 verifications per month
• Advanced analytics
• API access for integrations
• Device limit: 5 devices
Enterprise Plan - $49.99/month:
• 400 verifications per month
• White-label options
• Custom integrations
• Dedicated support
• Device limit: 15 devices
Pay-Per-Verification Option:
Users may purchase individual verifications for $0.79 per verification when their monthly quota is exceeded or for single-use needs.
Billing and Payment Terms:
• Auto-Renewal: All subscriptions automatically renew monthly unless cancelled
• Payment Processing: Payments are processed through Apple App Store or Google Play Store billing systems
• Pricing: All prices are in USD and subject to applicable taxes
• Payment Methods: Accepted payment methods are determined by your app store platform
Subscription Management:
• Cancellation: You may cancel your subscription at any time through your App Store or Play Store account settings
• Quota Usage: Upon cancellation, you may continue using remaining quota until your current billing period ends
• Reactivation: Cancelled subscriptions may be reactivated through the app
6. REFUND POLICY
No Refund Policy:
All payments for True Media services are final and non-refundable. This includes:
• Monthly subscription fees
• Individual verification purchases
• Enterprise plan payments
• Any unused verification quota
Service Credits:
• Cancelled Subscriptions: When you cancel a subscription, you retain access to your remaining verification quota until the end of your current billing period
• Technical Issues: In cases of verified technical service failures on our part, we may provide service credits at our sole discretion
App Store Policies:
Refund requests may be subject to Apple App Store or Google Play Store policies. Please contact the respective app store directly for refund inquiries related to their platform policies.
7. BLOCKCHAIN AND TECHNICAL SERVICES
Blockchain Infrastructure:
• Network: True Media uses the Polygon blockchain network for verification services
• Gas Fees: All blockchain transaction costs are covered by True Media
• Immutability: Once submitted to blockchain, verification records cannot be modified or deleted
• Public Accessibility: Blockchain verification data is publicly accessible through blockchain explorers
Technical Limitations:
• Network Dependency: Service requires internet connectivity for blockchain submissions
• Blockchain Delays: Verification processing may experience delays due to network congestion
• Service Availability: We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Device Requirements: Service requires compatible mobile device with camera functionality
Data Security:
• Encryption: All data transmission is encrypted using industry-standard protocols
• Private Keys: Blockchain private keys are managed securely by our infrastructure
• Access Controls: Strict access controls protect user data and system integrity
8. PRIVACY AND DATA PROTECTION
Data Collection:
We collect only essential information necessary to provide our services:
• Account Information: Email address, name, and authentication data
• Usage Data: Verification counts, subscription status, and service usage metrics
• Technical Metadata: Device type, app version, and verification timestamps
Data Storage and Retention:
• User Data: Stored securely in Firebase infrastructure
• Verification Records: Permanently stored on blockchain and in our database
• Account Deletion: Users may request account and data deletion through contact@stemcreations.net
Data Sharing:
• No Content Sharing: We never access, share, or distribute your actual photos or videos
• Limited Metadata: Only non-personal technical metadata may be used for service improvement
• Third-Party Integration: Payment processing handled by app store platforms
Geographic Restrictions:
Currently, True Media services are available only to users located in the United States. We may expand to additional jurisdictions in the future.
9. INTELLECTUAL PROPERTY RIGHTS
Our Rights:
• Service Technology: True Media application, algorithms, and blockchain integration are proprietary
• Trademarks: "True Media" and related marks are owned by STEM Creations
• Patents: Any patentable technology developed remains our property
Your Rights:
• Content Ownership: You retain all rights to content you capture
• Verification Certificates: You may use verification certificates for legitimate purposes
• Account Data: You have rights to your account information and verification history
License Grant:
We grant you a limited, non-exclusive, non-transferable license to use the True Media application solely for its intended purpose during your subscription term.
10. USER CONDUCT AND PROHIBITED USES
Acceptable Use:
You agree to use True Media only for lawful purposes and in accordance with these Terms. Acceptable uses include:
• Verifying content for professional, business, or personal legitimate purposes
• Creating verification records for legal or evidentiary use
• Documenting events or circumstances requiring authenticity proof
Prohibited Conduct:
You may not use True Media for:
• Illegal Activities: Any unlawful purpose or in violation of applicable laws
• Privacy Violations: Capturing or verifying content that violates others' privacy rights
• Harassment: Creating verified content for harassment, threats, or intimidation
• Fraud: Misrepresenting the nature or context of verified content
• System Abuse: Attempting to circumvent technical limitations or security measures
• Reverse Engineering: Decompiling, disassembling, or reverse engineering the application
Content Restrictions:
While we don't access your content, you are solely responsible for ensuring your content:
• Complies with all applicable laws and regulations
• Does not infringe on third-party rights
• Does not contain illegal, harmful, or offensive material
• Was legally captured with proper permissions
11. DISCLAIMERS AND WARRANTIES
Service Disclaimers:
TRUE MEDIA IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE EXPRESSLY DISCLAIM:
• Accuracy Warranties: We do not warrant the accuracy of verification results
• Availability Warranties: Service interruptions may occur due to technical issues
• Blockchain Warranties: We cannot control blockchain network performance
• Content Warranties: We make no warranties regarding the content you verify
Technology Limitations:
You acknowledge that:
• Cryptographic hashing cannot verify real-world authenticity
• Blockchain systems may experience delays or failures
• Mobile device cameras may have technical limitations
• Network connectivity may affect service performance
Third-Party Services:
We integrate with third-party services including:
• Apple App Store and Google Play Store for billing
• Stripe for payment processing
• Polygon blockchain network for verification
• Firebase for data storage
We are not responsible for failures or issues with these third-party services.
12. LIMITATION OF LIABILITY
Liability Limitations:
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
• Total Liability: Our total liability shall not exceed the amount you paid for services in the 12 months preceding the claim
• Consequential Damages: We are not liable for indirect, consequential, or punitive damages
• Data Loss: We are not liable for loss of content or data
• Business Interruption: We are not liable for lost profits or business interruption
Force Majeure:
We are not liable for service interruptions caused by circumstances beyond our reasonable control, including:
• Natural disasters or acts of God
• Government actions or regulations
• Blockchain network failures
• Internet service provider issues
• Cyber attacks or security breaches
User Responsibility:
You are solely responsible for:
• Backup and security of your content
• Legal compliance of your verification activities
• Understanding service limitations
• Proper use of verification certificates
13. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless STEM Creations, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorney fees) arising from:
• Your use of True Media services
• Content you capture or verify
• Your violation of these Terms
• Your violation of applicable laws or third-party rights
• Any misrepresentation of verified content
14. TERMINATION
Termination by You:
You may terminate your account at any time by:
• Cancelling your subscription through the app store
• Requesting account deletion via contact@stemcreations.net
• Discontinuing use of the application
Termination by Us:
We may terminate or suspend your account immediately for:
• Violation of these Terms
• Illegal use of services
• Non-payment of fees
• Technical or security reasons
Effects of Termination:
Upon termination:
• Your access to paid features will cease
• Blockchain verification records remain permanently accessible
• You remain responsible for any outstanding fees
• Applicable provisions of these Terms survive termination
15. DISPUTE RESOLUTION
Governing Law:
These Terms are governed by the laws of the State of Utah and the United States, without regard to conflict of law principles.
Initial Resolution Attempt:
Before initiating formal proceedings, you agree to first contact us at contact@stemcreations.net to attempt resolution of any dispute.
Jurisdiction and Venue:
Any legal action arising from these Terms shall be brought exclusively in the state and federal courts located in Utah.
Class Action Waiver:
You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class action, consolidated action, or representative action.
16. GENERAL PROVISIONS
Entire Agreement:
These Terms, together with our Privacy Policy, constitute the entire agreement between you and STEM Creations regarding the True Media service.
Severability:
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
No Waiver:
Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.
Assignment:
We may assign our rights and obligations under these Terms. You may not assign your rights without our prior written consent.
Contact Information:
For questions about these Terms, contact us at:
Email: contact@stemcreations.net
Service: True Media Support
17. COMPLIANCE AND REGULATORY INFORMATION
US Operations Only:
True Media currently operates exclusively within the United States. Users located outside the US are not permitted to use the service at this time.
Export Controls:
You acknowledge that the Service may be subject to U.S. export control laws and agree to comply with all applicable international and national laws.
Financial Regulations:
Our payment processing complies with applicable financial regulations through certified third-party processors (Stripe, Apple, Google).
Data Protection:
While primarily US-focused, we implement data protection practices that align with international standards for potential future expansion.
These Terms of Service are effective as of September 13, 2025 and supersede all prior versions. By using True Media, you agree to these terms in their entirety.